Melissa Osmon
About Melissa Osmon
Melissa Osmon is a Marketing Manager at HSBC, where she has worked since 2018. She has a background in Culinary Arts and extensive experience in banking operations, project management, and policy writing.
Work at HSBC
Melissa Osmon has held multiple positions at HSBC over a span of more than two decades. She began her career at HSBC in 1995, where she worked in various roles until 2007. Following this, she served as a Business Communication Liaison at HSBC Card Services from 2007 to 2012. Osmon then transitioned to the role of Manager US Card Business Liaison from 2012 to 2014, before becoming the Quality Review Manager from 2014 to 2016. Since 2018, she has been working as a Marketing Manager in Depew, New York. Her extensive tenure at HSBC has equipped her with comprehensive knowledge of bank products and customer service.
Education and Expertise
Melissa Osmon studied Culinary Arts at Erie Community College, where she earned an Associate's degree from 1992 to 1994. This educational background complements her professional experience in operations management. She possesses strong audit and risk skills, which enhance her effectiveness in managing operations. Additionally, Osmon has extensive experience in procedure and policy writing, a vital skill in her role. Her expertise also includes collaborative and problem-solving skills, essential for her work in operations management.
Background
Melissa Osmon has a diverse professional background, with significant experience in the banking sector. Prior to her long tenure at HSBC, she worked at Capital One as a Senior Project Manager for six months in 2012. Her roles at HSBC have varied, allowing her to develop a broad skill set that includes relationship and network building, which is crucial for her operations management responsibilities. Osmon's independent motivation further supports her effectiveness in managing operations.
Achievements
Throughout her career, Melissa Osmon has demonstrated a commitment to excellence in operations management. Her roles at HSBC have allowed her to develop strong audit and risk management skills, contributing to her effectiveness in various operational capacities. Additionally, her extensive experience in procedure and policy writing has been instrumental in her ability to manage operations efficiently. Osmon's collaborative approach and problem-solving skills have also played a significant role in her success in the banking industry.