Miya Alexander
About Miya Alexander
Miya Alexander is a Client Experience Associate specializing in Relationship Management Support, currently employed at HSBC since 2022. She has a diverse background in financial analysis and client services, having worked with several financial institutions including EY, Colony Bank, and OneMain Financial.
Current Role at HSBC
Miya Alexander currently serves as a Client Experience Associate and Relationship Management Support at HSBC. She has held this position since 2022, working remotely. In her role, she prepares materials for Relationship Managers, which includes Know Your Customer (KYC) documentation, Trade Confirmations, and activities related to the cessation of Interbank Offered Rates (IBOR). Miya's responsibilities also involve collaborating with over 150 international teams to assess client needs and develop revenue strategies.
Previous Experience at EY
Before joining HSBC, Miya Alexander worked at EY as a Financial Analyst from 2021 to 2022. This role was conducted remotely for one year. During her time at EY, she gained valuable experience in financial analysis, contributing to various projects and initiatives within the organization.
Background in Banking and Financial Services
Miya has a diverse background in banking and financial services. She worked at Colony Bank as a Commercial Banking Credit Analyst for four months in 2019. Prior to that, she served as a Collections Manager at OneMain Financial from 2018 to 2020. Additionally, she held the position of Assistant Branch Manager at BB&T for seven months in 2017. Miya also worked at U.S. Bank as an Account Resolution Manager in 2022 for 11 months.
Education and Academic Pursuits
Miya Alexander is pursuing a Bachelor of Business Administration (BBA) at Valdosta State University, a program she has been engaged in since 2018. Her academic background supports her professional endeavors in client experience and relationship management.
Achievements in Client Management
Throughout her career, Miya has demonstrated expertise in client management. At OneMain Financial, she worked as a Relationship Manager and Lending Specialist from 2018 to 2020. She also facilitated Global Client Servicing and Onboarding activities, advising managers on open Client Servicing issues and Onboarding risks. Miya has experience running and analyzing over 20 routine reports, presenting findings to executive management.