Mohamed Kifayath
About Mohamed Kifayath
Mohamed Kifayath is a Customer Solutions Representative at HSBC in Sri Lanka, where he has worked since 2021. He has a background in Human Resources Management and experience in drama and theatre, contributing to his strong communication and management skills.
Work at HSBC
Mohamed Kifayath has been employed at HSBC as a Customer Solutions Representative since 2021. In this role, he engages with clients to provide tailored banking solutions and support. His position requires a strong understanding of customer needs and the ability to address inquiries effectively. Kifayath's contributions to the team focus on enhancing customer satisfaction and streamlining service processes.
Education and Expertise
Kifayath studied at Maris Stella College Negombo from 2007 to 2020, completing a 13-year educational journey. He further pursued studies in Human Resources Management at the Chartered Institute of Personnel Management (CIPM). This educational background equips him with knowledge in personnel administration and management, which he applies in his current role.
Background
Kifayath has a diverse background that includes experience in both the human resource and banking sectors. His involvement in these fields has allowed him to develop skills that are essential for effective communication and client engagement. Additionally, his experience in drama and theatre has contributed to his strong presentation abilities.
Skills and Competencies
Kifayath possesses a unique combination of skills that includes management, multitasking, and attention to detail. These competencies are critical in his role as a Customer Solutions Representative, where he must manage various client requests and ensure accurate service delivery. His ability to multitask effectively enhances his performance in a fast-paced banking environment.