Mostafa Masry
About Mostafa Masry
Mostafa Masry is a seasoned professional in sales and services, currently working at HSBC in London since 2015. He has extensive experience in various roles within the banking sector, including operations management and compliance.
Work at HSBC
Mostafa Masry has had a significant tenure at HSBC, where he has held multiple roles since 2006. He started as a teller and worked in the operations support department for one year. Following this, he served as a sales and services representative and anti-money laundering compliance officer from 2007 to 2014, accumulating seven years of experience in these positions. He briefly worked in vendor risk management within retail risk for six months in 2014. Since 2015, he has been employed in sales and services, marking a total of nine years in this role as of 2023.
Previous Experience at Xceed
Before joining HSBC, Mostafa Masry worked at Xceed, where he held the position of contact center operations manager from 2005 to 2006 for one year. He also served as a team leader at Xceed from 2004 to 2005 for 11 months. His roles at Xceed provided him with foundational experience in customer service and operations management.
Education and Expertise
Mostafa Masry completed his education at the British International School in Al Ain, UAE, where he studied from 1988 to 1998. He later attended Sadat Academy for Management Sciences, earning a bachelor's degree from 2001 to 2005. His educational background has equipped him with the knowledge and skills necessary for his roles in banking and customer service.
Background
Mostafa Masry has a diverse professional background in the banking and customer service sectors. His career spans nearly two decades, with extensive experience in sales, operations, and compliance. He has worked in various capacities that have contributed to his understanding of risk management and customer relations.