Moyo Sanda
About Moyo Sanda
Moyo Sanda is a Customer Service Agent with a background in Human Resources Management and Mass Communication. He has worked at CALLCARE and currently serves at HSBC, bringing several years of experience in customer service.
Work at HSBC
Moyo Sanda has been employed at HSBC as a Customer Service Agent since 2021. In this role, Moyo is responsible for assisting customers with inquiries, resolving issues, and providing support related to banking services. The position requires effective communication skills and a strong understanding of customer service principles.
Previous Experience at CALLCARE
Prior to joining HSBC, Moyo Sanda worked at CALLCARE as a Customer Service Representative from 2018 to 2021. During this three-year tenure in Manchester, United Kingdom, Moyo developed skills in customer interaction and problem-solving, contributing to the overall customer experience.
Education and Expertise
Moyo Sanda studied at the London Academy Business School, where Moyo completed a Diploma in Advanced Human Resource Management in 2014, focusing on Human Resources Management and Personnel Administration. Moyo also holds a Bachelor's degree in Mass Communication from Redeemers University, which was obtained from 2006 to 2011.
Background
Moyo Sanda has a diverse educational background with a focus on human resources and communication. The combination of studies in Mass Communication and Human Resource Management provides a strong foundation for Moyo's current role in customer service.