Muhammad Mokhtar
About Muhammad Mokhtar
Muhammad Mokhtar is a Customer Service Executive with extensive experience in the banking sector, having worked at HSBC for a total of nine years. He holds a Bachelor of Commerce from Tanta University and has completed an Associate program at the CFA Institute.
Work at HSBC
Muhammad Mokhtar has been employed at HSBC as a Customer Service Executive since 2015. He has accumulated a total of nine years of experience in this role. During his tenure, he has developed skills in customer relations and service management. His previous experience at HSBC includes a two-year period from 2015 to 2017, where he contributed to enhancing customer satisfaction and resolving inquiries.
Previous Experience at Xceed
Before joining HSBC, Muhammad Mokhtar worked at Xceed as a Customer Service Executive for nine months in 2015. This role provided him with foundational experience in customer service, allowing him to develop essential communication and problem-solving skills that he later applied in his position at HSBC.
Education and Expertise
Muhammad Mokhtar studied at the CFA Institute from 2016 to 2019, where he achieved the Associate designation. This program enhanced his financial knowledge and analytical skills. He also holds a Bachelor of Commerce degree from Tanta University, which he earned from 2009 to 2013. His educational background supports his expertise in finance and customer service.