Munira Mistry
About Munira Mistry
Munira Mistry is a Client Support Associate at HSBC in Sydney, Australia, with over a decade of experience in Enhanced Due Diligence and Customer Due Diligence within the banking sector. She holds multiple certifications in telecommunications and business, as well as a Bachelor's degree in Psychology and Sociology from the University of Mumbai.
Work at HSBC
Munira Mistry has been employed at HSBC as a Client Support Associate since 2008. Over her 16-year tenure at the bank, she has developed a strong foundation in customer support and account opening procedures. Her role involves assisting clients with various banking needs, ensuring a smooth experience for both existing and new customers. Her experience spans across both corporate and retail banking environments, allowing her to effectively address diverse client requirements.
Education and Expertise
Munira Mistry holds a Bachelor's degree in Psychology and Sociology from the University of Mumbai. She has further enhanced her qualifications by obtaining multiple certificates in customer contact and business from Talent2 International and the New South Wales Department of Education & Training. Her educational background supports her extensive expertise in risk validation processes and customer due diligence within the banking sector.
Background
Munira Mistry has over a decade of experience in conducting Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) for both existing and new customers. This experience has equipped her with a comprehensive understanding of risk management and compliance within the banking industry. Her career has been primarily focused on customer support and account management, contributing to her proficiency in these areas.
Achievements
Throughout her career, Munira Mistry has specialized in account opening procedures and customer support within the banking industry. Her role at HSBC has allowed her to implement effective customer service strategies and enhance client relationships. Her extensive experience in both corporate and retail banking environments has positioned her as a knowledgeable resource in her field.