Nada Gamal, Cphr MD
About Nada Gamal, Cphr MD
Nada Gamal, Cphr MD, serves as the Assistant Manager of Human Resources at HSBC, where she has worked since 2020. With a background in customer service and risk operations, she transitioned from a KYC Analyst role to focus on employee relations in human resources.
Work at HSBC
Nada Gamal has been employed at HSBC since 2015, holding various positions that reflect her growth within the organization. She started as a KYC Analyst and Checker, where she worked for five years until 2020. Following this role, she served as a Human Resources Coordinator for one year. In 2020, she transitioned to her current position as Assistant Manager Human Resources, where she has been for four years. Her experience at HSBC encompasses both operational and human resources functions.
Education and Expertise
Nada Gamal holds a Bachelor's degree in English Language and Literature from Ain Shams University, which she completed from 2007 to 2011. Additionally, she has obtained a Certified Professional HRM Diploma from the Arab Academy for Science, Technology and Maritime Transport. This educational background supports her expertise in human resources and employee relations.
Background in Customer Service and Risk Operations
Before her career in banking and human resources, Nada Gamal worked in an international call center environment. She was employed at Stream Global Services as a Customer Service Representative from 2011 to 2015. This role provided her with valuable experience in customer service. Afterward, she transitioned into the banking sector, where she gained experience in risk operations prior to focusing on human resources.
Career Progression
Nada Gamal's career progression reflects a shift from customer service and risk operations to human resources. She began her professional journey in customer service and then moved into risk operations in the banking sector. Her transition to human resources has allowed her to focus on employee relations, showcasing her adaptability and commitment to professional development.