Nicola Priest
About Nicola Priest
Nicola Priest serves as a CSS Case Officer at HSBC and has worked as a debt advisor at Money Advice Trust since 2018. With a background in financial services, she has held various roles including PPI Manager at Huntswood and has studied at Pensnett School of Technology and Dudley College of Technology.
Work at HSBC
Nicola Priest has been employed at HSBC as a CSS Case Officer since 2018. In this role, she is responsible for managing customer service standards and ensuring compliance with internal policies. Her tenure at HSBC has coincided with her broader career in financial services, where she applies her expertise to support clients effectively.
Current Role as Debt Advisor
Since 2018, Nicola Priest has also served as a Debt Advisor at Money Advice Trust in Birmingham. In this position, she provides guidance and support to individuals facing financial difficulties. Her work focuses on helping clients navigate their debt situations and access appropriate resources for financial management.
Previous Experience at Huntswood
Nicola Priest has held multiple roles at Huntswood. She worked as a FATCA and KYC Manager for four months in 2015, where she was involved in compliance and regulatory matters. Additionally, she has been a PPI Manager at Huntswood since 2015, overseeing claims management processes and ensuring adherence to industry standards.
Education and Expertise
Nicola Priest studied at Pensnett School of Technology from 1991 to 1995, where she completed her secondary education. She furthered her studies at Dudley College of Technology from 1995 to 1997. Her educational background has equipped her with the knowledge and skills necessary for her roles in the financial services sector.