Nicole Lung
About Nicole Lung
Nicole Lung is a trilingual personal banker at HSBC in Edmonton, Alberta, with advanced proficiency in Korean. She has a diverse background in retail and customer service, holding various positions and a Bachelor of Commerce degree from MacEwan University.
Work at HSBC
Nicole Lung has been employed at HSBC as a Trilingual Personal Banker since 2021. In this role, she serves clients in Edmonton, Alberta, Canada, utilizing her language skills to cater to a diverse customer base. Her responsibilities include providing personalized banking services and building long-term relationships with clients. Nicole's proficiency in multiple languages enhances her ability to communicate effectively with clients from various backgrounds.
Current Role at Canada Goose
In addition to her position at HSBC, Nicole Lung has been working as a Brand Ambassador for Canada Goose since 2020. This role involves promoting the brand and its products while engaging with customers to enhance their shopping experience. Her experience in customer service and sales supports her effectiveness in this position, allowing her to represent the brand positively in the Edmonton area.
Retail Experience and Skills
Nicole Lung has a solid background in retail, having worked at several establishments. She served as a Seasonal Sales Associate at The Children's Place in 2014 and as a Sales Associate at Mark's Work Wearhouse from 2013 to 2014. Additionally, she held the position of Assistant Manager at THE FACE SHOP from 2014 to 2019. Through these roles, she developed expertise in inventory management and customer service, which are essential for her current banking and brand ambassador roles.
Education and Expertise
Nicole Lung studied at MacEwan University, where she earned a Bachelor of Commerce (B.Com.) degree with a focus on Accounting from 2015 to 2020. She also completed her high school education at McNally High School, obtaining her High School Diploma from 2011 to 2014. Her academic background provides her with a strong foundation in financial principles, which she applies in her banking career.
Language Proficiency
Nicole Lung has achieved TOPIK level 5 in Korean, indicating her advanced proficiency in the language. This skill is particularly valuable in her role as a Trilingual Personal Banker, allowing her to effectively communicate with Korean-speaking clients. Her ability to speak multiple languages enhances her customer service capabilities and contributes to building customer loyalty.