Nicole Mendoza
About Nicole Mendoza
Nicole Mendoza is a Client Manager in Invoice Finance at HSBC, where she has worked since 2019. She has a solid background in banking, having previously held positions at HSBC and NatWest, and possesses skills in customer relationship management and business development.
Current Role as Client Manager Invoice Finance
Nicole Mendoza currently holds the position of Client Manager Invoice Finance at HSBC, a role she has occupied since 2019. In this capacity, she focuses on managing client relationships and providing tailored financial solutions. Her responsibilities include enhancing client interactions and ensuring satisfaction through effective communication and service delivery.
Previous Experience at HSBC
Prior to her current role, Nicole worked at HSBC as an Associate Relationship Director from 2017 to 2019 in Southampton, United Kingdom. During her tenure, she developed skills in customer relationship management and contributed to the bank's client service initiatives, enhancing the overall client experience.
Experience at NatWest
Nicole Mendoza has a background in banking that includes her time at NatWest. She served as an Assistant Relationship Manager from 2015 to 2017 in Portsmouth and later as a Portfolio Manager for 7 months in Crawley, West Sussex in 2017. These roles provided her with extensive experience in managing client portfolios and developing banking solutions.
Education and Professional Development
Nicole studied at the Chartered Banker Institute, where she achieved the Professional Banker Certificate in 2016 and the Certificate in Lending Skills in 2017. She also completed the Professional Bankers Certificate & Providing Financial Services Level 3 at BPP University from 2015 to 2016. Her education reflects a commitment to professional development in the banking sector.
Background in Business and Customer Experience
Nicole Mendoza has a strong foundation in business development and customer experience within the financial services industry. She has been involved in various networking initiatives, which have contributed to her understanding of client needs and market dynamics. Her early career included a role as Barista Maestro at Costa Coffee, where she honed her customer service skills.