Nikki Lee
About Nikki Lee
Nikki Lee is a CDD Case Manager at HSBC Commercial Banking in Birmingham, United Kingdom, with over 20 years of experience in various roles within the company. She holds a BSc (Hons) in Business Studies with General Management from The University of Salford.
Work at HSBC
Nikki Lee has a substantial tenure at HSBC Commercial Banking, where she has held multiple roles since 2003. She began her career as a Customer Service Representative, serving for eight years until 2011. Following this, she took on the position of Deputy Team Leader for nine months in Coventry. From 2013 to 2018, she worked as a Technical Officer in Coventry, contributing for five years. Since 2018, she has been serving as a CDD Case Manager in Birmingham, accumulating six years in this role. Additionally, she briefly held the position of Team Leader in Coventry for one year in 2012 to 2013.
Education and Expertise
Nikki Lee studied at The University of Salford, where she pursued a degree in Business Studies with General Management. She completed her studies and earned a BSc (Hons) from 1999 to 2002. This educational background has provided her with a foundation in business principles and management practices, which she has applied throughout her career at HSBC.
Background
Nikki Lee has a diverse background in the banking sector, specifically within HSBC Commercial Banking. Her career spans various roles that have allowed her to develop a comprehensive understanding of customer service, team leadership, and compliance. She has worked in different locations, including Birmingham and Coventry, which has contributed to her experience in managing client relationships and operational processes.
Career Progression
Nikki Lee's career at HSBC demonstrates a clear progression through various roles. Starting as a Customer Service Representative, she advanced to Deputy Team Leader and then to Team Leader within a short span. Her transition to Technical Officer and subsequently to CDD Case Manager highlights her adaptability and growth within the organization. This trajectory reflects her commitment to professional development and her ability to take on increasing responsibilities.