Nina Joossab
About Nina Joossab
Nina Joossab serves as the Root Cause Analysis Manager at HSBC, where she has worked since 2020. She has a Bachelor's degree in Banking and Financial Support Services from Sheffield Hallam University, which she obtained from 2003 to 2007.
Work at HSBC
Nina Joossab has been employed at HSBC since 2017. Initially serving as a Business Support Manager for seven years in Birmingham, she transitioned to the role of Root Cause Analysis Manager in 2020. In her current position, she operates within the Commercial Banking (CMB) division at the Head Office in Birmingham. Her responsibilities include analyzing operational issues and identifying underlying causes to improve processes and enhance service delivery.
Education and Expertise
Nina Joossab earned a Bachelor's degree in Banking and Financial Support Services from Sheffield Hallam University. She attended the university from 2003 to 2007, completing her studies over four years. This educational background has equipped her with the knowledge and skills necessary for her roles in the banking sector, particularly in business support and root cause analysis.
Background
Nina Joossab is based in Birmingham, United Kingdom. Her career at HSBC began in 2017, and she has developed her expertise in business support and analysis over the years. Her progression to the role of Root Cause Analysis Manager reflects her commitment to addressing operational challenges within the organization.
Achievements
In her tenure at HSBC, Nina Joossab has contributed to the improvement of operational processes through her role as Root Cause Analysis Manager. Her work focuses on identifying and resolving issues that affect service delivery, thereby enhancing the overall efficiency of the bank's operations.