Nirav Thanki
About Nirav Thanki
Nirav Thanki is a Commercial Customer Associate at HSBC, with a background in customer service and data entry. He has previous experience at Santander UK and Shell, and holds a Bachelor of Arts in Computer Systems from De Montfort University.
Work at HSBC
Nirav Thanki has been employed at HSBC as a Commercial Customer Associate since 2016. In this role, he is responsible for managing customer relationships and providing support to commercial clients. His tenure at HSBC has lasted for eight years, during which he has developed expertise in customer service and commercial banking.
Previous Experience in Banking and Customer Service
Prior to his current role, Nirav Thanki worked at Santander UK as a Collections Advisor for 11 months in London from 2015 to 2016. His experience in the banking sector began earlier when he served as an Assistant Manager at Shell in The Hague from 2014 to 2015. Additionally, he worked as a Customer Service Assistant at Shell for three years, from 2011 to 2014, also in The Hague.
Education and Expertise
Nirav Thanki studied at De Montfort University, where he earned a Bachelor of Arts degree in Computer Systems. His studies spanned from 2011 to 2014, providing him with a foundation in technology and systems relevant to his career in customer service and banking.
Background in Data Entry
In 2016, Nirav Thanki briefly worked as a Data Entry professional at Leicestershire County Council for one month. This role contributed to his skill set in data management and administrative tasks, complementing his customer service experience.