Nizamuddin Bashir Patel
About Nizamuddin Bashir Patel
Nizamuddin Bashir Patel is an Everyday Banking Officer currently working from home at HSBC, where he has been employed since 2021. He has a background in customer service and banking, with expertise in handling complex queries related to mortgages, lending, and fraud investigation.
Work Experience at HSBC
Nizamuddin Bashir Patel has accumulated significant experience at HSBC, where he held various roles from 2017 to the present. He started as a Customer Service Officer from 2017 to 2019, followed by a position as a Universal Banker in Bolton, United Kingdom, from 2019 to 2021. Currently, he serves as an Everyday Banking Officer, working from home since 2021. His roles have involved managing customer interactions and addressing complex queries related to mortgages and lending.
Education and Expertise
Nizamuddin Bashir Patel studied at Leeds Beckett University, where he earned a Bachelor of Arts in Accounting and Finance. He also completed his secondary education at Beardwood High School. His educational background supports his expertise in financial services, particularly in areas such as Know Your Customer (KYC) compliance, due diligence processes, fraud, and disputes reporting and investigation.
Customer Support and Services
In his current role as an Everyday Banking Officer, Nizamuddin actively assists customers with personal life events that impact their financial needs. His experience in handling complex customer queries has equipped him to provide effective solutions and support. His focus on customer service ensures that clients receive the necessary guidance in navigating their financial situations.
Specialization in Mortgages and Lending
Nizamuddin Bashir Patel specializes in addressing complex customer queries related to mortgages and lending. His role requires a deep understanding of financial products and the ability to communicate effectively with customers. This specialization is critical in helping clients make informed decisions regarding their financial commitments.