Nyasha Thondhlana
About Nyasha Thondhlana
Nyasha Thondhlana is a Digital Business Analyst and Product Owner with extensive experience in the financial services sector, currently working at HSBC since 2021. Previously, Thondhlana held various roles at companies such as Vocalink, Ford Credit, Barclays UK, and Lloyds Bank.
Current Role at HSBC
Nyasha Thondhlana serves as a Digital Business Analyst and Product Owner at HSBC, a position held since 2021. In this role, Thondhlana focuses on enhancing digital solutions and improving customer experiences within the banking sector. The responsibilities include analyzing business requirements, collaborating with cross-functional teams, and driving product development initiatives. Thondhlana's work contributes to HSBC's commitment to digital transformation and innovation in financial services.
Previous Experience at Vocalink
Prior to joining HSBC, Nyasha Thondhlana worked at Vocalink, a Mastercard company, as a Senior Business Analyst. This role lasted for six months in 2017 while based in London, United Kingdom. Thondhlana was involved in analyzing business processes and providing insights to support the development of payment solutions. This experience laid the groundwork for further roles in business analysis and product ownership.
Experience at Ford Credit
Nyasha Thondhlana held the position of Lead Business Analyst and Product Owner at Ford Credit from 2018 to 2020. During this two-year tenure in Essex, United Kingdom, Thondhlana was responsible for leading projects that improved financial services for customers. This role involved strategic planning and execution of product initiatives, enhancing the overall customer experience within the automotive finance sector.
Background in Business Analysis
Nyasha Thondhlana has a robust background in business analysis, having worked in various capacities across multiple organizations. Thondhlana's career includes positions at Barclays UK, where they served as a Business Analyst from 2014 to 2015, and at Lloyds Bank from 2012 to 2014. This extensive experience in the financial services industry has equipped Thondhlana with a diverse skill set in analyzing business needs and implementing effective solutions.
Career Progression at Ford Motor Company
Thondhlana's career includes significant experience at Ford Motor Company, where they worked as a Lead Business Analyst from 2015 to 2017. This role involved overseeing business analysis activities and contributing to product development within the automotive sector. Thondhlana's expertise in this area has been instrumental in driving projects that align with business objectives and enhance operational efficiency.