Omar Allam
About Omar Allam
Omar Allam is a Senior Operations Officer at HSBC, where he has worked since 2016 in Cairo, Egypt. He previously held positions at Emirates NBD and HSBC, and he holds a Bachelor of Business Administration from Sadat Academy for Management Sciences.
Current Role as Senior Operations Officer
Omar Allam serves as a Senior Operations Officer at HSBC, a position he has held since 2016. He operates in the Cairo Governorate, Egypt. In this role, he is responsible for overseeing various operational processes and ensuring efficient service delivery within the organization. His experience in operations contributes to the overall effectiveness of the bank's services.
Previous Experience at HSBC
Omar Allam previously worked at HSBC as a Sales and Services Officer from 2015 to 2016. During his one-year tenure in Cairo, Egypt, he focused on customer engagement and service delivery. This role provided him with foundational experience in the banking sector, enhancing his skills in client relations and sales.
Experience at Emirates NBD
Before joining HSBC, Omar Allam worked at Emirates NBD as a Senior Customer Service Agent from 2013 to 2015. Over the course of two years, he developed expertise in customer service operations, managing client inquiries and providing support to enhance customer satisfaction.
Education in Banking and Financial Services
Omar Allam earned a Bachelor of Business Administration (BBA) from Sadat Academy for Management Sciences. His studies, which took place from 2008 to 2012, focused on Banking and Financial Support Services. This educational background provided him with a solid foundation in business principles and financial operations.