Pallavi Bose
About Pallavi Bose
Pallavi Bose is a Customer Service Officer at HSBC, where she has worked since 2014. She holds a Bachelor's degree in Economics from Indraprastha College For Women and two Master's degrees in Human Resources Management and Business Administration.
Work at HSBC
Pallavi Bose has been employed at HSBC as a Customer Service Officer since 2014. Over her tenure of 10 years, she has contributed to the customer service operations in London, Greater London, United Kingdom. Her role involves addressing customer inquiries, resolving issues, and ensuring a high standard of service delivery.
Education and Expertise
Pallavi Bose holds a Bachelor of Arts in Economics from Indraprastha College For Women, where she studied from 2003 to 2006. She furthered her education by obtaining a Master's degree in Human Resources Management from Brunel University London in 2007. Additionally, she completed a Master of Business Administration in Business Administration and Management at Buckinghamshire New University from 2010 to 2011.
Background
Pallavi Bose began her career as a Research Manager at Spearhead in Delhi, India, where she worked for six months in 2012. This role provided her with foundational experience in research and management, which she later applied in her customer service position at HSBC.
Professional Experience
With a diverse educational background and professional experience, Pallavi Bose has developed a strong skill set in customer service and management. Her previous roles have equipped her with the necessary tools to effectively handle customer relations and enhance service quality.