Pooja M A
About Pooja M A
Pooja M A is a Transaction Analyst at HSBC in Bengaluru, India, where she has worked since 2017. She specializes in customer onboarding and AML/KYC analysis, and is responsible for transaction monitoring and maintaining service quality.
Work at HSBC
Pooja M A has been employed at HSBC as a Transaction Analyst since 2017. In this role, she operates from the Bengaluru Area in India. Her responsibilities include managing service level agreements (SLA) to ensure service quality and efficiency. She conducts transaction monitoring and annual reviews, which are essential for compliance within the banking sector. Pooja also handles quality checks and allocation management, contributing to the overall effectiveness of the team.
Previous Experience at EY
Prior to her tenure at HSBC, Pooja M A worked at EY as a Tax Analyst from 2015 to 2016. During her 11-month period at EY, she gained valuable experience in tax analysis, which provided her with a strong foundation for her subsequent roles in the banking industry. This experience has contributed to her analytical skills and understanding of compliance requirements.
Education and Expertise
Pooja M A specializes in customer onboarding and anti-money laundering (AML) and know your customer (KYC) analysis within the banking domain. Her expertise in these areas is critical for maintaining compliance standards and ensuring that customer transactions meet regulatory requirements. She also conducts process trainings and prepares daily reports to support compliance efforts.
Responsibilities and Skills
In her current role, Pooja M A is responsible for conducting transaction monitoring and annual reviews. She manages service level agreements to maintain high service quality and efficiency. Additionally, she conducts process trainings for her team and prepares daily reports to ensure compliance standards are met. Her skills in quality checks and allocation management are essential for her role as a Transaction Analyst.