Priya Chakradeo
About Priya Chakradeo
Priya Chakradeo is a Securities Operations Senior Specialist at HSBC, with extensive experience in securities operations and customer service. She holds an MBA and has contributed to automation projects while managing trade discrepancies and payment processing.
Work at HSBC
Priya Chakradeo has held multiple positions at HSBC, demonstrating a progressive career in securities operations. She worked as a Customer Service Executive from 2012 to 2018 in Hyderabad, India, where she developed foundational skills in client interaction and service delivery. Following this role, she transitioned to the position of Securities Operations Officer in Cracow, Poland, from 2019 to 2020. She then advanced to the role of Securities Operations Specialist, serving from 2020 to 2022. Currently, she holds the position of Securities Operations Senior Specialist, a role she has occupied since 2022. In her current position, she continues to contribute to the efficiency of operations within the organization.
Education and Expertise
Priya Chakradeo has a solid educational background with a focus on business administration and human resources management. She completed her MBA at St. Ann's Degree College and also studied at Bharat Institutions, where she specialized in Human Resources Management. Additionally, she attended Guru Nanak Modern School, which laid the groundwork for her academic pursuits. Her education has equipped her with the necessary skills to excel in her roles at HSBC, particularly in securities operations and customer service.
Background
Priya Chakradeo has a diverse professional background, primarily centered around the financial services industry. She has accumulated significant experience in securities operations, particularly in processing payments through various messaging systems, including Swift messages such as MT 103 and MT 202, as well as US Fed wires and GB sort codes. Her role requires direct interaction with custodians and counterparts to address trade mismatches and rejections, showcasing her ability to manage complex operational challenges.
Achievements
In recognition of her contributions to the business, Priya Chakradeo was nominated as the 'Star of Business Service' during the annual award function in 2016. This nomination reflects her commitment to excellence in her work and her ability to positively impact the organization. Additionally, she plays a key role in the induction process for newcomers at HSBC Kraków, helping to integrate new employees into the company culture and operations.
Support for Automation Projects
Priya Chakradeo has actively supported automation projects within her role at HSBC. She has contributed by providing samples, feedback, and testing automation tools, which are essential for enhancing operational efficiency. Her involvement in these projects indicates her proactive approach to improving processes and her commitment to leveraging technology in the workplace.