Rachael Wood
About Rachael Wood
Rachael Wood serves as the Communications Manager at HSBC in Sheffield, United Kingdom, a position she has held since 2017. With a background in travel and tourism, she has extensive experience in communication strategies and stakeholder engagement within the financial services sector.
Work at HSBC
Rachael Wood has been serving as the Communications Manager at HSBC since 2017, based in Sheffield, United Kingdom. In this role, she has developed and implemented a communication strategy for the Global Service Management function. Her responsibilities include managing communication plans to ensure consistent and transparent communications across IT stakeholders. Prior to her current position, she held various roles at HSBC, including Solutions Analyst, New Business Underwriter, Facilities Assistant, Configuration Analyst, and Project Assistant, accumulating a total of over 10 years of experience within the organization.
Education and Expertise
Rachael Wood studied at Dearne Valley College, where she achieved a BTEC National Diploma in Travel and Tourism from 1998 to 2000. Prior to that, she attended Kimberworth Comprehensive School, earning 10 GCSE passes, all at 'C' grade or above, including English and Maths, from 1993 to 1998. Her educational background has equipped her with skills relevant to her roles in communication and management within the corporate environment.
Background
Before joining HSBC, Rachael Wood worked at Leger Holidays from 2000 to 2005, where she held positions as a Hotels Administrator and Disney Product Assistant. These roles contributed to her understanding of customer service and product management in the travel industry. Her career at HSBC began in 2005, and she has progressed through various positions, gaining extensive experience in communication and analysis.
Achievements
During her tenure at HSBC, Rachael Wood has been responsible for ensuring leadership visibility and engagement within the Global Service Management function. She has successfully managed communication strategies that enhance stakeholder engagement and maintain clarity in communications across various IT departments. Her contributions have played a significant role in fostering a collaborative environment within the organization.