Raffaqat Ali
About Raffaqat Ali
Raffaqat Ali is a Fraud Investigator at HSBC in Birmingham, United Kingdom, where he has worked since 2019. He has extensive experience in the banking sector, having held various roles at HSBC and Lloyds Banking Group, and possesses strong analytical skills for identifying fraudulent activities.
Work at HSBC
Raffaqat Ali has been employed at HSBC as a Fraud Investigator since 2019, contributing to the bank's efforts in fraud prevention and customer protection for five years in Birmingham, United Kingdom. His role involves handling inbound calls from both internal and external stakeholders, providing written correspondence, and conducting Know Your Customer (KYC) checks. Prior to his current position, he worked at HSBC in various capacities, including as a Remediation Officer for three months in 2017, a Customer Advisor for six months in 2018, and briefly as a Fraud Investigator in 2018. His extensive experience at HSBC highlights his commitment to safeguarding customers and maintaining the bank's reputation.
Previous Experience in Banking
Before joining HSBC, Raffaqat Ali worked at Lloyds Banking Group as a Financial Sanctions Analyst from 2013 to 2015 and as a Technical Specialist from 2013 to 2016. His tenure at Lloyds Banking Group provided him with a solid foundation in financial regulations and compliance. Additionally, he worked at Bilfinger GVA as a Cashier for four months in 2016. This diverse experience in the banking sector has equipped him with the skills necessary to effectively address complex fraud cases.
Education and Expertise
Raffaqat Ali studied at Birmingham City University, where he earned a Bachelor’s Degree in Accounting and Finance from 2009 to 2012. His educational background provides him with a strong understanding of financial principles, which he applies in his current role as a Fraud Investigator. His expertise in analytical skills enables him to identify irregularities in cases and make informed decisions, contributing to his effectiveness in fraud prevention.
Skills and Responsibilities
In his role as a Fraud Investigator, Raffaqat Ali employs a proactive approach to safeguard customers from fraudulent activities. He utilizes various external programs to analyze reports and make decisions on complex fraud cases. His responsibilities include liaising with Law Enforcement Agencies, which enhances the effectiveness of fraud investigations. His strong analytical skills allow him to identify cases that deviate from normal procedures, ensuring that appropriate actions are taken.