Ramy Hassan
About Ramy Hassan
Ramy Hassan serves as a Branch Manager at HSBC, where he leads a team of 24 professionals and focuses on enhancing client satisfaction in retail banking. With over 19 years of experience in the financial services sector, he has held various roles, including Senior Premier Relationship Manager, since 2006.
Work at HSBC
Ramy Hassan has been employed at HSBC since 2006, holding various positions that reflect his expertise in the financial services sector. He currently serves as Branch Manager in Maroubra, New South Wales, a role he has held since 2015. Additionally, he has been a Branch Manager in Melbourne since 2019. Prior to these managerial roles, he worked as a Senior Premier Relationship Manager in Sydney for 18 years. His tenure at HSBC spans over 17 years, showcasing his commitment to the organization and the retail banking sector.
Team Management and Leadership
In his role as Branch Manager, Ramy Hassan manages a diverse team of 24 professionals, which includes Premier Relationship Managers, Personal Banking Executives, and Customer Service Representatives. His leadership is focused on fostering a collaborative environment that emphasizes superior client experience and satisfaction. His experience in people management plays a crucial role in guiding his team to achieve their objectives and enhance customer service.
Education and Expertise
Ramy Hassan studied at The Higher Institute of Co-operation and Management Studies, where he earned a Bachelor of Science (B.S.) in Business Administration and Management from 1997 to 2000. His educational background provides a solid foundation for his extensive career in the financial services sector. With over 19 years of experience, he specializes in people management, client relationship management, portfolio management, and risk management.
Background
Ramy Hassan has built a robust career in the financial services industry, with a focus on retail banking. His experience spans nearly two decades, during which he has developed a deep understanding of client needs and the operational aspects of banking. His roles at HSBC have allowed him to cultivate skills in managing teams and enhancing customer satisfaction.