Rebecca Finch
About Rebecca Finch
Rebecca Finch serves as the Senior Quality Assurance Manager at HSBC, where she has worked since 2021. With a robust background in various managerial roles within the bank, she possesses extensive experience in quality assurance and change management in the financial sector.
Work at HSBC
Rebecca Finch has held multiple positions at HSBC since 2010. She currently serves as the Senior Quality Assurance Manager, a role she has occupied since 2021. Prior to this, she worked as the International Quality & Training Manager from 2019 to 2021, and as the Sustainable Change Lead for a brief period in 2015. Throughout her tenure, she has also held roles such as Premier Team Manager, Business Customer Advisor, Engagement Lead, International Team Manager, and Senior Team Member. Her experience spans various aspects of banking operations, emphasizing her extensive knowledge in quality assurance and team management.
Education and Expertise
Rebecca Finch has a strong educational background in business administration and management. She earned a Bachelor of Science (BSc) from Swansea University between 2007 and 2010. She continued her studies at the University of Wales Trinity Saint David, where she achieved a Master of Business Administration (MBA) from 2014 to 2017 and a Doctor of Business Administration from 2017 to 2021. Additionally, she studied Human Resources Management and Services, achieving Level 5 Applied Human Resources through CIPD Qualifications. She also completed LSC Level 1C in Lean from Cardiff University in 2021.
Background
Rebecca Finch began her career at HSBC in 2010 as a Business Customer Advisor. Over the years, she progressed through various roles, gaining experience in team management and quality assurance. Her positions have included significant responsibilities in managing change and training within the financial sector. She has worked primarily in Swansea, United Kingdom, with a brief stint in Leeds. Her career reflects a commitment to professional development and a focus on achieving business objectives.
Achievements
Rebecca Finch possesses a proven track record in her roles at HSBC, characterized by effective communication and strong leadership skills. She has demonstrated the ability to plan and manage workloads while maintaining high standards in banking operations. Her experience in managing change and leading diverse teams highlights her capability to thrive in dynamic environments. Finch's commitment to her role as a manager is evident through her motivation to achieve business objectives and her reputation as a reliable manager.