Richard Wong

Richard Wong

Senior Change Delivery Manager @ HSBC

About Richard Wong

Richard Wong is a Senior Change Delivery Manager at HSBC, where he has worked for 14 years, specializing in HR business transformation projects across the Asia Pacific region. He holds multiple degrees in Management Information Systems and Personnel Management and has extensive experience in implementing HR processes and operating models.

Work at HSBC

Richard Wong has been serving as a Senior Change Delivery Manager at HSBC since 2010. With over 14 years of experience in this role, he has played a crucial part in managing HR business transformation projects across the Asia Pacific region. His responsibilities include implementing HR Target Operating Models (TOM) and engineering HR processes. Wong operates within a complex organizational structure, reporting locally to the Asia Pacific Change Delivery team and globally to the Global HR Change Delivery team. His role involves leading global projects with virtual teams located in various countries, including India, Malaysia, and the United States.

Education and Expertise

Richard Wong holds a Master in Information Systems from The Hong Kong Polytechnic University, where he studied from 2003 to 2005. He also obtained a Master of Arts (M.A.) in Management Learning from Lancaster University, completing his studies from 1993 to 1994. Additionally, he earned an Honors Diploma in Personnel Management from Lingnan University, studying from 1989 to 1991. Wong specializes in HR business transformation and provides consulting services as an HR Subject Matter Expert (SME) to HR management.

Background

Richard Wong began his career at The Hong Kong Jockey Club as a Personnel Assistant I from 1991 to 1993. He then transitioned to Fortis Bank Hong Kong Branch, where he worked as an Assistant Manager in Projects/HRIS from 1995 to 2000. Following this, he returned to HSBC, where he held various roles, including Group HR System Support Manager and Group HR System Implementation Manager, from 2000 to 2009. His extensive background in HR and project management spans over three decades.

Achievements

Richard Wong has extensive experience in managing HR business transformation projects across multiple countries in the Asia Pacific region. His expertise includes implementing HR Target Operating Models (TOM) and engineering HR processes. He has successfully led global projects with virtual teams, showcasing his ability to navigate complex organizational structures and matrix reporting lines. Wong's contributions as an HR Subject Matter Expert (SME) further highlight his role in enhancing HR management practices.

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