Ricky Ryan
About Ricky Ryan
Ricky Ryan is a Personal Banking Officer at HSBC in Indonesia, where he has worked since 2021. He holds a Bachelor's degree in Hotel and Resort Management and has experience in the hospitality industry, including a brief role at Marriott Hotels.
Work at HSBC
Ricky Ryan has been serving as a Personal Banking Officer at HSBC since 2021. In this role, he has accumulated three years of experience in the banking sector in Indonesia. His responsibilities include assisting clients with their banking needs, providing financial advice, and ensuring customer satisfaction. His position at HSBC allows him to leverage his strong communication skills and training abilities, which are vital in delivering quality service to clients.
Education and Expertise
Ricky Ryan studied at William Angliss Institute, where he completed a Diploma in Hospitality Administration/Management from 2018 to 2019. He furthered his education at the same institution, achieving a Bachelor's degree in Hotel and Resort Management from 2019 to 2021. This educational background provides him with a solid foundation in both hospitality and management principles, enhancing his qualifications for roles in various sectors, including banking.
Background
Ricky Ryan has lived in Melbourne for three years, which has contributed to his international experience and exposure to diverse cultures. This background has equipped him with the ability to communicate effectively with a wide range of individuals. He is fluent in Indonesian, allowing him to connect with clients and share his culture, which is beneficial in his current role at HSBC.
Previous Experience in Hospitality
Before joining HSBC, Ricky Ryan worked at Marriott Hotels as a Food Server for two months in 2019 while in Australia. This experience in the hospitality industry helped him develop strong customer service skills and an understanding of the importance of client satisfaction. Additionally, he is certified to serve alcohol, further enhancing his qualifications in the hospitality sector.
Skills and Qualifications
Ricky Ryan possesses strong communication and training skills, which are essential in both the hospitality and banking sectors. His ability to effectively convey information and train others contributes to his success in client interactions and team collaboration. These skills are critical in ensuring a high level of service and operational efficiency in his current role at HSBC.