Rishi Arora
About Rishi Arora
Rishi Arora is an Assistant Vice President in Global Transformation at HSBC, with a background in business transformation and consulting. He has previously held positions at Tata Consultancy Services and Wipro, and he holds an MBA from the Institute of Management Technology, Ghaziabad.
Current Role at HSBC
Rishi Arora serves as the Assistant Vice President of Global Transformation at HSBC, a position he has held since 2014. In this role, he is responsible for leading various initiatives aimed at enhancing operational efficiency and transforming business processes within the organization. His tenure at HSBC has seen him contribute significantly to the Retail Banking and Wealth Management sectors, particularly through the deployment of the Customer Due Diligence Target Operating Model. He is based in the Bengaluru Area, India.
Previous Experience at Tata Consultancy Services
Prior to his current role, Rishi Arora worked at Tata Consultancy Services as an Assistant Systems Engineer from 2004 to 2006. During his two years in the Lucknow Area, India, he gained foundational experience in systems engineering, which contributed to his professional development in the technology and consulting sectors.
Career at Wipro
Rishi Arora spent six years at Wipro, where he held the position of Pre Sales Manager and Business Transformation Consultant from 2008 to 2014. His work in Bengaluru involved engaging with clients to identify business transformation opportunities and developing strategies to enhance operational performance. This experience further solidified his expertise in business consulting and transformation.
Educational Background
Rishi Arora holds a Master of Business Administration (M.B.A.) with a focus on Marketing and Operations from the Institute of Management Technology, Ghaziabad, which he attended from 2006 to 2008. He also earned a Bachelor’s Degree in Computer Science (B.E. Hons.) from the Birla Institute of Technology and Science, Pilani, from 2000 to 2004. His educational background provides a strong foundation in both technical and managerial disciplines.
Key Contributions at HSBC
At HSBC, Rishi Arora has played a pivotal role in several key initiatives. He was instrumental in setting up a Nearshore Change Delivery Centre in HSBC Malaysia GSC, which aimed to enhance operational capabilities. Additionally, he managed the creation of a new channel for the Retail Banking Mortgage Business. His efforts also included ensuring compliance with regulatory requirements, as demonstrated by successfully obtaining full permissions for HSBC to conduct its Consumer Credit business in accordance with the FCA's Consumer Credit Act in the UK.