Rishi Kumar
About Rishi Kumar
Rishi Kumar serves as the Delivery Head at HSBC in Pune, India, where he specializes in Robotics Process Automation (RPA) solutions. He has extensive experience in operational excellence and change management, having held various leadership roles in prominent companies such as JPMorgan Chase & Co., IBM, and Hewlett-Packard.
Work at HSBC
Rishi Kumar serves as the Delivery Head at HSBC, a position he has held since 2021. He is based in Pune, Maharashtra, India. In this role, he is responsible for overseeing the delivery of services and ensuring operational efficiency within the organization. His expertise in implementing Robotics Process Automation (RPA) solutions plays a crucial role in enhancing service delivery and optimizing processes.
Previous Experience at JPMorgan Chase & Co.
Prior to his current role, Rishi Kumar worked at JPMorgan Chase & Co. as Vice President - Global Business Unit Lead for CIB Infrastructure Services from 2018 to 2021. Based in the Hyderabad Area, he managed significant operational initiatives and contributed to the strategic direction of the business unit during his tenure.
Education and Expertise
Rishi Kumar studied at the Institute of Cost Accountants of India, where he achieved ICWAI Inter in Cost Accountancy from 1994 to 1997. He also holds a Post Graduate degree in Commerce from Lucknow University, completed from 1995 to 1997. His educational background supports his expertise in driving change management, operational excellence, and implementing analytics and process mapping in various roles.
Career History and Roles
Rishi Kumar has held various positions throughout his career, including roles at Ocwen Financial Corporation, UBS, Hewlett-Packard, IBM, Digital Globalsoft Ltd, and Dell. His responsibilities have included managing large portfolios and complex IT infrastructure programs, often with budgets exceeding $10 million. His experience spans over two decades in the technology and financial services sectors.
Certifications and Professional Skills
Rishi Kumar holds several professional certifications, including Product Owner, ScrumMaster, PMP, Cloud Computing, and ITIL professional. These certifications reflect his proficiency in cross-functional leadership, operational risk management, and compliance across multiple geographies, enhancing his capability to lead teams and projects effectively.