Ritika Paul
About Ritika Paul
Ritika Paul is an Aml Executive at HSBC in London, where she has worked since 2008. She has a background in customer service, compliance, and sales, supported by her education in English Language and Literature.
Work at HSBC
Ritika Paul has served as an AML Executive at HSBC since 2008, accumulating 16 years of experience in this role. Based in London, Greater London, United Kingdom, she has transitioned from customer service to compliance, reflecting her adaptability within the organization. Her responsibilities include managing customer queries through inbound calls and written correspondence, which highlights her strong communication skills. Additionally, she has experience in back office processing, focusing on data entry and account management tasks.
Education and Expertise
Ritika Paul studied English Language and Literature at New Alipore College, where she earned a Bachelor of Arts degree from 2005 to 2008. Prior to this, she attended St Thomas Girls School. Her educational background has equipped her with a solid foundation in communication and analytical skills, which are essential in her current role in compliance at HSBC.
Background
Ritika Paul has a diverse professional background, having worked in various capacities within HSBC. She spent two years in a sales role, which provided her with experience in customer interactions and sales processes. Following her time in sales, she gained a comprehensive understanding of retail services back office care processes, working in this area for a year before transitioning to her current role as an AML Executive.
Achievements
Throughout her career at HSBC, Ritika Paul has demonstrated a strong ability to handle customer queries effectively. Her experience in back office processing has involved tasks such as correcting addresses and processing lost and stolen accounts. This diverse skill set showcases her capability to adapt to different roles within the organization, particularly her transition from customer service to compliance.