Ritu Gupta
About Ritu Gupta
Ritu Gupta is an Assistant Manager at HSBC, specializing in Security and Fraud Risk Management. With over eight years of experience in service delivery and fraud operations, she has worked in various roles within the banking and digital sectors.
Work at HSBC
Ritu Gupta has been employed at HSBC since 2016, contributing to the Security and Fraud Risk Management team for eight years in Bangalore. In 2020, she advanced to the role of Assistant Manager within the WPB FX Support Center of Excellence. Her responsibilities include overseeing fraud operations and ensuring effective service delivery in the banking sector.
Previous Experience
Before joining HSBC, Ritu Gupta worked at [24]7 as a Digital Interactive Specialist from 2014 to 2016, where she focused on enhancing customer interactions through digital platforms. Additionally, she served as a Research Intern at Syngene International Limited for 11 months in 2013 to 2014, gaining valuable experience in a research environment.
Education and Expertise
Ritu Gupta holds a Master of Science in Biotechnology from Pandit Ravishankar Shukla University, which she completed from 2010 to 2012. She also earned a Bachelor of Science in Biotechnology from the same institution from 2006 to 2009. Her foundational education includes completing the 10th and 12th grades at the Chhattisgarh Board for Secondary Education.
Background
Ritu Gupta has over four years of experience in service delivery, with a focus on fraud operations within the banking sector. Her career trajectory reflects a commitment to developing a dynamic and result-oriented approach to her work, particularly in risk management and customer service.