Ritu Gupta
About Ritu Gupta
Ritu Gupta is a Quality Control Analyst at HSBC with extensive experience in the banking sector, including roles in compliance and operations. She holds an MBA in Finance and has worked with various financial institutions, demonstrating skills in risk management and customer solutions.
Work at HSBC
Currently, Ritu Gupta serves as a Quality Control Analyst at HSBC, a position held since 2021. In this role, she focuses on ensuring the quality and compliance of banking processes. Her responsibilities include conducting manual testing and analyzing operational procedures to enhance efficiency and effectiveness within the organization.
Previous Experience in Banking
Ritu Gupta has extensive experience in the banking sector. She worked at Axis Bank as an Operations Lead from 2012 to 2016, where she was involved in managing operations and improving customer service. In 2018, she held a position as a Customer Service Associate at Fiserv for two months. Later, in 2019, she worked as a Compliance & Anti-Money Laundering Analyst at Robinhood for five months, focusing on regulatory compliance.
Education and Expertise
Ritu Gupta earned a Master of Business Administration (MBA) with a specialization in Finance and Financial Management Services from Barkatullah University in Bhopal. Her educational background supports her expertise in risk management and customer solutions, particularly within the banking and financial services sector.
Skills in Risk Management
Ritu Gupta possesses skills in risk management, which are critical in her roles within the banking industry. She has demonstrated her ability to develop customer solutions and manage compliance-related tasks effectively. Her experience in manual testing further enhances her capability to identify and mitigate risks in banking operations.
Openness to New Opportunities
Ritu Gupta is open to exploring new areas of opportunities and technologies beyond her current expertise. This willingness to adapt and learn reflects her commitment to professional growth and her interest in expanding her skill set within the financial services industry.