Robin Mukherjee
About Robin Mukherjee
Robin Mukherjee is an Assistant Manager at HSBC in Mumbai, specializing in onboarding and servicing international customers across various industries. With a background in banking at Kotak Mahindra Bank and a Bachelor of Commerce from the University of Allahabad, Mukherjee has expertise in compliance and revenue generation for retail products.
Work at HSBC
Currently, Robin Mukherjee serves as an Assistant Manager at HSBC in Mumbai, a position held since 2020. In this role, he is responsible for generating revenue through various retail products, including CASA (Current Account Savings Account), foreign exchange (Fx), and term deposits (TD). He specializes in onboarding and servicing international customers, ensuring compliance with cross-border, regulatory, and legal requirements specific to HSBC's internal standards.
Previous Experience at Kotak Mahindra Bank
Prior to his tenure at HSBC, Robin Mukherjee worked as an Assistant Manager at Kotak Mahindra Bank from 2017 to 2020 in Mumbai. During this three-year period, he gained experience in managing customer relationships and enhancing service delivery. His focus was on providing tailored banking solutions to meet the needs of clients across various sectors.
Education and Expertise
Robin Mukherjee completed his Bachelor of Commerce (BCom) degree at the University of Allahabad from 2014 to 2017. He also studied at St. Joseph's College, Allahabad, where he completed his ICSE and ISC education from 2001 to 2014, focusing on subjects such as Accounting, Commerce, Economics, English, and Hindi. His academic background supports his expertise in handling queries related to international customer servicing and compliance.
Specialization in International Customer Service
Robin Mukherjee specializes in onboarding and servicing international customers from diverse industries, including Shipping, Education, and IT. His role involves addressing customer queries while ensuring adherence to compliance with cross-border regulations and legal requirements. This specialization enhances the customer experience and supports the operational goals of the financial institutions he has worked with.