Ryan Domeney

Ryan Domeney

Production Support Analyst @ HSBC

About Ryan Domeney

Ryan Domeney is a Production Support Analyst at HSBC Global Banking and Markets, specializing in Synthetic Swap and Stock Borrow Lending trading platforms. He has worked in this role since 2015 and holds a Bachelor of Science in Web Development and Design from Loughborough University.

Work at HSBC

Ryan Domeney has been employed at HSBC Global Banking and Markets since 2015, serving as a Production Support Analyst. In this role, he specializes in supporting Synthetic Swap trading platforms and Stock Borrow Lending trading platforms. His responsibilities include monitoring system health and performance using ITRS Geneos. He collaborates closely with development teams to enhance monitoring capabilities and automate processes, which helps to reduce manual work. Ryan's work is integral to the operational efficiency of trading systems within the organization.

Education and Expertise

Ryan Domeney studied at Loughborough University from 2011 to 2014, where he earned a Bachelor of Science (BSc) degree in Web Development and Design. Prior to this, he attended Robert Clack 6th Form from 2009 to 2011, completing his high school education. His academic background provides a solid foundation for his technical expertise in production support and system monitoring.

Background

Before joining HSBC, Ryan worked at FDM Group as an IT Consultant from 2014 to 2017. In this position, he gained valuable experience in IT support and consulting, which contributed to his skill set in production support. His transition to HSBC allowed him to focus on trading platforms and system performance, further developing his career in the financial services sector.

Technical Skills

Ryan Domeney employs various technical tools in his role as a Production Support Analyst. He utilizes ITRS Geneos for monitoring system health and performance, ensuring that trading platforms operate efficiently. Additionally, he uses Control-M to monitor daily production batch processes, which are essential for reporting trades and delivering necessary reports. His involvement in delivering tactical enhancements and bug fixes aligns with business prioritization processes, demonstrating his commitment to improving system functionality.

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