Sadia Malik
About Sadia Malik
Sadia Malik is a Fraud Investigator at HSBC with over 20 years of experience in customer service. She has a proven history of achieving high customer satisfaction and has held various roles in the retail and catering sectors.
Work at HSBC
Sadia Malik has been employed at HSBC since 2020, currently serving as a Fraud Investigator. In this role, she utilizes her extensive experience in customer service to identify and mitigate fraudulent activities. Prior to her current position, she worked as a Customer Service Representative at HSBC from 2019 to 2020, where she achieved high customer satisfaction rankings. Her tenure at HSBC reflects her commitment to maintaining security and enhancing customer trust.
Previous Experience in Customer Service
Before joining HSBC, Sadia Malik worked at ANTEP as an Assistant Manager from 2016 to 2019. In this role, she developed skills in managing customer relations and understanding their needs. Additionally, she spent ten years at Clarks as an Assistant Manager from 2004 to 2014, where she further honed her customer service abilities. Her diverse experience spans over 20 years in the retail and catering industries, emphasizing her capability in delivering tailored solutions.
Education and Expertise
Sadia Malik possesses a strong foundation in customer service, developed over two decades in various roles across the retail and catering sectors. Her expertise includes understanding customer needs, delivering tailored solutions, and achieving high satisfaction levels. This background equips her with the skills necessary to excel in her current role as a Fraud Investigator, where she applies her knowledge to protect customers and the organization.
Background
Sadia Malik has a robust background in customer service, with significant experience in both retail and catering industries. Her career began in the retail sector, where she worked for ten years at Clarks. She then transitioned to ANTEP, serving as an Assistant Manager for three years before joining HSBC. Her career reflects a steady progression in responsibilities and a focus on customer satisfaction.