Salma Mohamed
About Salma Mohamed
Salma Mohamed is a Contact Center Agent at HSBC, where she has worked since 2024. She also holds positions at Allianz as a Bancassurance Specialist and at Sindibad Holidays as a Call Center Specialist.
Work at HSBC
Salma Mohamed has been employed at HSBC as a Contact Center Agent since 2024. She works on-site at the HSBC location in 6th of October, Al Jizah, Egypt. In her role, she is responsible for handling customer inquiries and providing support to clients, contributing to the overall customer service experience.
Current Role at Allianz
In addition to her position at HSBC, Salma Mohamed works as a Bancassurance Specialist at Allianz. She has held this role since 2023, focusing on the integration of banking and insurance services to meet client needs. This position allows her to leverage her customer service skills in a financial context.
Experience at Sindibad Holidays
Salma Mohamed has been a Call Center Specialist at Sindibad Holidays since 2021. In this role, she engages with customers to provide information about travel services and assist with bookings. Her experience in this position has enhanced her communication skills and customer service capabilities.
Education at Helwan University Cairo
Salma Mohamed studied at Helwan University Cairo from 2019 to 2022. During her three years at the university, she gained foundational knowledge and skills that support her current roles in customer service and bancassurance.