Sanaa Patankar
About Sanaa Patankar
Sanaa Patankar is a Financial Analyst with a background in customer service and training. She studied at the University of Mumbai and has worked at Aptech as a Learning and Development Specialist since 2014.
Current Role at Aptech
Sanaa Patankar has been serving as a Learning and Development Specialist at Aptech since 2014. In this role, she focuses on enhancing employee skills and competencies through targeted training programs. Her experience in the education sector has allowed her to contribute effectively to the organization's learning initiatives, ensuring that staff are equipped with the necessary tools for professional growth.
Previous Experience at Indigo
Prior to her current position, Sanaa Patankar worked at Indigo (InterGlobe Aviation Ltd) in various capacities. From 2010 to 2012, she was involved in customer service and airport operations, where she gained valuable insights into the aviation industry. Subsequently, she served as a Customer Service Trainer from 2012 to 2014, further developing her skills in training and customer relations.
Education and Qualifications
Sanaa Patankar completed her Master of Business Administration at the Institute of Business Management Studies between 2015 and 2017. This advanced degree has equipped her with essential business acumen and analytical skills. Earlier, she attended St. Mary's Multipurpose High School in Vashi and later pursued her undergraduate studies at the University of Mumbai, laying a strong foundation for her career in finance and business.
Background in Customer Service Training
During her tenure at Indigo, Sanaa Patankar specialized in customer service training, where she developed and implemented training modules for new employees. Her role involved enhancing the customer experience through effective communication and operational efficiency, contributing to the overall service quality of the airline.