Sangeeta (Arora) Chawla
About Sangeeta (Arora) Chawla
Sangeeta (Arora) Chawla serves as the Regional Program Director for EMEA at HSBC, where she has been employed since 2023. With extensive experience in business transformation and project management across various sectors, she has held significant roles at HSBC, Johnson & Johnson, and GE Capital, and is recognized for her ability to lead large-scale change initiatives effectively.
Current Role at HSBC
Sangeeta Chawla currently serves as the Regional Program Director for EMEA within the Wealth and Personal Banking (WPB) division at HSBC. She has held this position since 2023, operating out of Dubai, United Arab Emirates. In this role, she is responsible for overseeing program initiatives that align with the bank's strategic objectives and enhance operational efficiency.
Previous Experience at HSBC
Chawla has extensive experience at HSBC, having worked in various capacities. She was the Regional Head of Business Transformation for WPB from 2020 to 2022, where she focused on driving change initiatives. Prior to that, she served as the Regional Head of Streamlining & Projects for Retail Banking Wealth Management (RBWM) from 2015 to 2020, emphasizing process optimization and project management.
Career Background in Process Excellence
Before her tenure at HSBC, Sangeeta Chawla worked at Johnson & Johnson as a Process Excellence Manager from 2003 to 2006 in Dubai, where she implemented process improvements. She also held the position of Six Sigma Black Belt at GE Capital from 2000 to 2002, focusing on quality management and operational efficiency. Additionally, she worked at Arvind Mills as a Logistics Manager from 1996 to 1998.
Education and Expertise
Sangeeta Chawla holds a Bachelor of Technology (B.Tech.) in Textiles from the Indian Institute of Technology, Delhi, where she studied from 1992 to 1996. She furthered her education with a Master of Business Administration (MBA) in Finance from SP Jain Institute of Management & Research, completing her studies from 1998 to 2000. Her educational background supports her expertise in designing business models and enhancing customer experiences in the banking sector.
Achievements in Change Management
Chawla is recognized for her ability to lead large-scale transformational change programs in complex environments. She has a proven track record of delivering change and transformation activities on time and within budget, ensuring that targeted benefits are achieved. Her skills include creating cohesive organizational strategies and analyzing business architecture to address financial challenges effectively.