Sarah Safwat
About Sarah Safwat
Sarah Safwat is a Customer Service Executive with a background in business and customer support. She has gained experience through various roles, including positions at Metropolitan Group of Companies, Abc Bank, Bnp Paribas, and Vodafone.
Work at HSBC
Sarah Safwat currently holds the position of Customer Service Executive at HSBC. In this role, she is responsible for addressing customer inquiries, providing support, and ensuring a high level of service quality. Her experience in customer service contributes to her effectiveness in managing client relationships and resolving issues efficiently.
Previous Experience in Customer Service
Prior to her current role, Sarah Safwat worked at Vodafone as a Call Center Representative for the UK account in 2012. During her two-month tenure, she handled customer inquiries and provided assistance, enhancing her skills in communication and problem-solving. Additionally, she served as a Business Coordinator at the Metropolitan Group of Companies for three months in 2013, where she supported business operations.
Internship Experience
Sarah gained valuable experience through summer internships at notable financial institutions. In 2010, she worked as a Summer Trainee at BNP Paribas in Paris, Île-de-France, France, for one month. The following year, she interned at Abc Bank in the United States for one month in 2011. These internships provided her with insights into the banking sector and enhanced her professional skills.
Education and Expertise
Sarah Safwat earned a Bachelor's degree in Commerce from Cairo University, studying from 2009 to 2013. Her coursework included subjects such as English, Business Management, and Accounting. This educational background has equipped her with a solid foundation in business principles and practices, which she applies in her professional roles.