Satish Kumar Dubey
About Satish Kumar Dubey
Satish Kumar Dubey is a Lead Digital Analyst at HSBC, with over 15 years of experience in digital analysis and project management within the insurance sector. He has held various roles in notable companies and possesses a strong background in leveraging emerging technologies to enhance business processes.
Current Role at HSBC
Satish Kumar Dubey serves as the Lead Digital Analyst at HSBC, a position he has held since 2021. In this role, he focuses on leveraging digital technologies to enhance business processes and improve customer experiences. His responsibilities include collaborating with various stakeholders to ensure project alignment and success, particularly in digital transformation initiatives.
Previous Experience at FWD and Protiviti
Before joining HSBC, Dubey worked at FWD as a Digital Business Analyst and Project Manager for nine months in Singapore in 2019. He then transitioned to Protiviti, where he served as a Product Owner and Senior Business Analyst from 2020 to 2021, working on projects for HSBC in Hong Kong. His roles involved managing project deliverables and ensuring effective communication with stakeholders.
Educational Background
Dubey holds a Bachelor of Commerce (B.Com.) degree from Atma Ram Sanatan Dharma College, where he studied Accounts, Economics, and Business Law from 1999 to 2002. He also earned an MBA from ICFAI Business School, Pune, focusing on Finance from 2007 to 2009. Earlier, he completed his Senior Secondary education at Rashtriya Military School, where he studied Accounting and Business Management from 1992 to 1999.
Experience in Insurance and Technology
Dubey possesses extensive experience in the insurance sector, having worked in various roles that involved implementing systems such as Customer Portals, Chatbots, and Policy Administration Systems. He has a comprehensive understanding of end-to-end insurance business processes, including client onboarding, policy service, and claims management. His focus on emerging technologies like AI and RPA reflects his commitment to addressing business challenges effectively.
Management and Leadership Skills
Throughout his career, Dubey has demonstrated strong management skills by overseeing both onsite and offshore teams to ensure successful project delivery. He has worked closely with stakeholders at all levels, including C-Suite executives, to drive project success and alignment with business objectives. His experience as a Business Project Manager at IBEXI Solutions and Manager of Consulting Services at United Outcomes further highlights his leadership capabilities.