Siddharth Thakkar
About Siddharth Thakkar
Siddharth Thakkar serves as the Vice President of Operations at HSBC in London, where he has worked since 2013. He has over a decade of experience in various operational roles at HSBC, including positions in collections and auto finance.
Work at HSBC
Siddharth Thakkar has held multiple positions at HSBC, demonstrating a progressive career trajectory within the organization. He began as an Assistant Manager in Operations for Auto Finance Collections from 2003 to 2004 in Hyderabad, Telangana, India. He then advanced to Manager Operations for CML Collections from 2004 to 2007, also in Hyderabad. Following this, he served as Assistant Vice President for HSBC UK Collections from 2007 to 2010. In 2010, he transitioned to the HSBC Contact Centre UK as Assistant Vice President Operations, where he worked until 2013. Currently, he holds the position of Vice President Operations at HSBC in London, Greater London, United Kingdom, a role he has occupied since 2013.
Education and Expertise
Siddharth Thakkar completed his education at Rajkumar College in Rajkot, where he studied from 1985 to 1996. His educational background has equipped him with the skills necessary for his roles in operations management within the banking sector. His expertise spans various operational functions, particularly in collections and customer service management, which he has developed over his extensive career at HSBC.
Background
Before joining HSBC, Siddharth Thakkar worked at ITC Hotels as a Lobby Manager from 2000 to 2003. This role provided him with foundational experience in customer service and operational management, which he later applied in his banking career. His transition from the hospitality industry to banking reflects a versatile skill set that has contributed to his success in operations management.
Career Progression
Siddharth Thakkar's career progression at HSBC illustrates a commitment to professional growth and operational excellence. Over the span of more than a decade, he has transitioned from entry-level positions to senior management roles. His experience encompasses various aspects of operations, including collections management and customer service, showcasing his ability to adapt and thrive in different operational environments.