Sophie Ovenden
About Sophie Ovenden
Sophie Ovenden is a Strategic Change Director at HSBC, where she has worked for 18 years in various roles, including Head of Wholesale Operations Transformation. She holds a Law degree from the University of Central Lancashire and an Executive MBA from Cranfield University.
Current Role as Strategic Change Director
Sophie Ovenden serves as the Strategic Change Director at HSBC, a position she has held since 2024. In this role, she focuses on implementing strategic initiatives that enhance operational efficiency and drive transformation within the organization. Her leadership is integral to shaping the direction of change management strategies across various departments.
Work at HSBC
Sophie has an extensive career at HSBC, spanning 18 years. She began her tenure as a Senior Process Consultant from 2018 to 2020 in Birmingham, United Kingdom. Following this, she took on the role of Head of Wholesale Operations Transformation in 2020, where she has been instrumental in leading the Credit & Collateral Programme, which emphasizes strategic change and automation in lending processes.
Education and Expertise
Sophie Ovenden holds a degree in Law from the University of Central Lancashire. She furthered her education by pursuing an Executive MBA at Cranfield University from 2022 to 2024, focusing on Business Administration and Management. Her academic background complements her professional experience, particularly in strategic change and relationship management.
Background and Career Experience
Before joining HSBC, Sophie held various roles in Business Analytics, Marketing, and Relationship Management across different industries. This diverse background has equipped her with a broad skill set, enabling her to manage relationships with high net worth personal and corporate clients effectively. Her experience spans Consumer Banking, Commercial Banking, and Operations.