Stefan Dixon
About Stefan Dixon
Stefan Dixon serves as a Premier Relationship Officer at HSBC Retail Banking and Wealth Management, a position he has held since 2014. He specializes in providing tailored financial services and training branch staff to enhance customer engagement.
Work at HSBC
Stefan Dixon has been employed at HSBC Retail Banking and Wealth Management since 2012. He initially served as a Customer Service Representative for two years before transitioning to the role of Premier Relationship Officer in 2014. In his current position, he has been responsible for opening Premier accounts and providing customers with personal loans and credit cards. He also trains branch staff on identifying opportunities and making referrals to the Premier team. His role includes offering a comprehensive mortgage service that covers both Residential and Buy to Let properties.
Education and Expertise
Stefan Dixon studied at Brunel University London, where he earned a Bachelor of Arts (B.A.) degree in English and Film from 2008 to 2011. His educational background provides him with a strong foundation in communication and analytical skills, which are essential in his role at HSBC. His expertise extends to administering investment paperwork for various financial products, including bonds, pensions, and offshore investments.
Background
Before joining HSBC, Stefan Dixon worked as an Independent Distributor for Herbalife from 2011 to 2012. This experience contributed to his understanding of customer service and relationship management. His career at HSBC has spanned over a decade, during which he has developed a deep knowledge of retail banking and wealth management.
Achievements
In his role as Premier Relationship Officer, Stefan Dixon provides a bespoke service aimed at helping customers achieve their Personal Economy goals. His responsibilities include not only opening Premier accounts but also facilitating personal loans and credit cards. His training of branch staff enhances the overall customer experience and promotes effective referrals to the Premier team.