Stefano O'callaghan M.A. (Merit), Ll.B, Lec
About Stefano O'callaghan M.A. (Merit), Ll.B, Lec
Stefano O'Callaghan is an Advocate in the Complaints Division at HSBC, specializing in escalated complaints. He has a diverse educational background in law and finance, with qualifications from institutions such as The University of the West Indies and Leeds Beckett University.
Work at HSBC
Stefano O'Callaghan currently serves as an Advocate in the Complaints Division, focusing on escalated complaints at HSBC. He has held this position since 2019 in Leeds, United Kingdom. Prior to this role, he worked as an Advisor at HSBC from 2018 to 2019, also in Leeds. His experience in the banking sector has provided him with insights into customer service and complaint resolution.
Education and Expertise
Stefano O'Callaghan has an extensive educational background in law and finance. He obtained a Bachelor of Laws (LLB) from The University of the West Indies Cave Hill Campus between 2011 and 2014. He furthered his studies at Leeds Beckett University, earning a Master’s Degree in International Trade and Finance from 2016 to 2017. Additionally, he studied at Hugh Wooding Law School, where he achieved a Legal Education Certificate from 2014 to 2016. He also holds various certificates from The London Institute of Banking & Finance, including a Certificate in Mortgage Advice and Practice.
Background
Stefano O'Callaghan has a diverse background that spans multiple sectors, including legal, financial, and customer service. He began his career as a Customer Service Representative at CIBC First Caribbean International Bank from 2011 to 2013. He also interned at Santander Consumer (UK) plc in 2017. His educational journey includes studying at Barbados Community College, where he earned an Associate Degree in Arts, focusing on Law, Accounts, and Information Technology.
Achievements
Stefano O'Callaghan has achieved several qualifications throughout his academic and professional career. He has obtained the CeMap qualification and is currently pursuing further certification in this area. His educational accomplishments include a Master’s Degree in International Trade and Finance, a Legal Education Certificate, and a Bachelor of Laws (LLB). His qualifications reflect his commitment to professional development in the fields of law and finance.
Career Interests
Stefano O'Callaghan has expressed a strong interest in pursuing a career in Compliance, Project Management, and Accounts Relationship Management. His background in international development, financial services, and legal markets positions him well for these areas. He is described as self-motivated and determined, with a forward-thinking approach to his career.