Stephen Friel
About Stephen Friel
Stephen Friel is an Employee Communications Manager at HSBC, with a background in law from the University of the West of Scotland. He has extensive experience in communications, video editing, and graphic design, having previously held roles at various organizations including first direct and Scottish Financial Enterprise.
Work at HSBC
Stephen Friel currently serves as the Employee Communications Manager at HSBC, a position he has held since 2021 in Birmingham, England. In this role, he is responsible for leading the communications strategy and developing communication campaigns that align with HSBC's transformation agenda. Prior to this, he worked in various roles at HSBC, including SDNA Communications Lead and CDD UK Business Manager, contributing to the organization's internal and external communication efforts.
Education and Expertise
Stephen Friel studied Law at the University of the West of Scotland from 2010 to 2013, earning a degree over three years. He possesses expertise in video editing and graphic design, which complements his communications skill set. This educational background and skill set enable him to implement engaging communication campaigns effectively.
Background
Before his current role at HSBC, Stephen Friel worked at Scottish Financial Enterprise Young Professionals as Communications Lead from 2020 to 2021. He also held various positions at first direct, including Mortgage Acquisition Associate, Customer Service Representative, and Careers Officer, contributing to customer engagement and service delivery. Additionally, he has experience in coaching as a Tennis Coach at David Lloyd Leisure.
Achievements
Stephen Friel has a proven track record in implementing engaging communication campaigns across both internal and external platforms. He has worked on the Unified Schools Programme with the Scottish Financial Enterprise and leads the communications strategy for the Scottish Financial Enterprise Young Professional Network (SFE YPN). His efforts have contributed to enhancing communication effectiveness within the organizations he has served.
Mentorship and Community Involvement
In addition to his professional roles, Stephen Friel has been a mentor at Ypeople since 2019. His involvement in mentorship reflects his commitment to supporting the development of others in the community, utilizing his experience and skills to guide young professionals.