Steve Gribbon
About Steve Gribbon
Steve Gribbon is a Collections Support Manager at HSBC in Weston-super-Mare, England, with over 25 years of experience in customer service and sales management. He has previously held positions at AXA Insurance, Dignity Funerals, and Swinton Insurance, showcasing his expertise in performance improvement and team motivation.
Current Role as Collections Support Manager
Steve Gribbon currently serves as the Collections Support Manager at HSBC, a position he has held since 2021. He operates from Weston-super-Mare, England, United Kingdom. In this role, he focuses on managing collections processes and supporting the team to enhance performance. His responsibilities include overseeing collections strategies and ensuring compliance with company policies.
Previous Experience at HSBC
Prior to his current role, Steve worked at HSBC as a Business Specialist in Commercial Banking from 2019 to 2021. During his two years in this position, he was based in Weston-super-Mare. His work involved supporting business clients and contributing to the bank's commercial objectives.
Background in Insurance and Customer Service
Steve has extensive experience in the insurance sector, having worked at AXA Insurance Company as an Account Manager from 2018 to 2019. He also spent 23 years at Swinton Insurance as a Customer Service Manager from 1994 to 2017. His roles in these companies involved managing customer relationships and ensuring high levels of service.
Education and Professional Development
Steve graduated from Priory Weston-super-Mare, where he developed a strong foundation in support services. His education has contributed to his professional expertise in performance improvement and team motivation. He possesses skills in coaching and recruitment, which have aided in team development throughout his career.
Achievements in Sales and Customer Service
Throughout his career, Steve has demonstrated a strong track record of exceeding sales and customer service targets. His history reflects a commitment to enhancing customer experiences and driving sales performance, which has been a consistent theme in his various roles.