Steven Page
About Steven Page
Steven Page is a Premier Development Officer at HSBC, where he has worked since 2011. He has held various leadership roles within the company, focusing on team performance and customer service.
Work at HSBC
Steven Page has held multiple roles at HSBC since 2003. He began as a Team Leader in Edinburgh, where he worked until 2005. Following this, he served as Project Team Leader for one year. From 2006 to 2008, he was the Team Leader for Customer Support (Complaints). He then transitioned to the role of Premier Fraud Team Leader from 2009 to 2011. Since 2011, he has been working as a Premier Development Officer. Throughout his tenure, he has demonstrated consistent performance in compliance calls and has been instrumental in driving sales performance.
Education and Expertise
Steven Page studied at Glenwood High School from 1986 to 1992, where he achieved a Higher Grade in English. His educational background has contributed to his communication skills and ability to deliver effective coaching sessions. His expertise in team leadership and customer service has been developed through various roles at HSBC, where he has focused on improving performance and compliance.
Background
Steven Page began his career at HSBC in Edinburgh, where he took on various leadership roles over the years. His experience spans from customer support to fraud management, showcasing his versatility within the banking sector. His commitment to developing teams and enhancing customer service has been a consistent theme throughout his career.
Achievements
During his time at HSBC, Steven Page has achieved notable successes in his roles. He has been recognized for turning underperformance into success for Premier Managers and has consistently driven sales performance, leading to improvements in targets. He has designed and delivered coaching sessions that have resulted in enhanced performance and customer service.