Suzanne Murthwaite Cert Rbcb Dip Map
About Suzanne Murthwaite Cert Rbcb Dip Map
Suzanne Murthwaite is a Broker Support Officer at HSBC with extensive experience in mortgage and protection services. She has pursued multiple qualifications in financial services and holds a diploma in Mortgage Advice and Practice.
Current Role as Broker Support Officer
Suzanne Murthwaite currently serves as a Broker Support Officer at HSBC, a position she has held since 2021. In this role, she provides essential support to brokers, facilitating effective communication and ensuring that clients receive the necessary assistance with mortgage and protection services. Her experience in the financial services sector enhances her ability to address broker inquiries and streamline processes.
Previous Experience at HSBC
Suzanne Murthwaite has extensive experience at HSBC, where she worked in various capacities. She served as a Senior Customer Service Officer from 2013 to 2014, focusing on delivering high-quality customer service. Following this role, she transitioned to the position of Mortgage and Protection Manager from 2014 to 2021, where she managed mortgage and protection services for seven years. This experience has contributed to her strong background in the financial services industry.
Education and Qualifications
Suzanne Murthwaite has pursued extensive education in finance and mortgage advice. She studied at the IFS School of Finance, achieving a Diploma in Mortgage Practice and Advice, and a Certificate of Retail Banking Conduct of Business. Additionally, she is currently studying at The Chartered Insurance Institute, where she has obtained qualifications in R01, CF6, and R05, covering financial services, regulation, ethics, and mortgage advice. Her educational background supports her professional expertise.
Academic Background
Suzanne Murthwaite completed her secondary education at Winston Churchill School from 2003 to 2009. She furthered her studies at Woking College from 2009 to 2012. This foundational education provided her with the skills necessary to pursue a career in finance and customer service, leading to her current roles in the financial sector.
Professional Development in Financial Services
Since 2015, Suzanne Murthwaite has actively engaged in professional development by studying at the IFS School of Finance and The Chartered Insurance Institute. Her commitment to continuous learning is evident through her achievements in various financial services qualifications, including FSRE, CF6, and R05. These qualifications reflect her dedication to understanding the complexities of financial services, regulation, and mortgage advice.