Suzette Tenefrancia
About Suzette Tenefrancia
Suzette Tenefrancia serves as the Head of HR Change Capability at HSBC in London, where she has worked since 2014. With a background in transformation and change management across various industries, she has held significant roles at IMS Consulting Group, IBM Business Consulting Services, PricewaterhouseCoopers, and Hewlett-Packard.
Current Role at HSBC
Suzette Tenefrancia serves as the Head of HR Change Capability at HSBC, a position she has held since 2014. In this role, she focuses on leading transformation initiatives within the HR function, ensuring that the organization effectively adapts to changes in the business environment. Her work involves managing programs that address people and organizational risks, particularly in relation to technology-enabled projects and merger transitions. Based in London, she has contributed to the development of HR strategies that align with HSBC's overall business objectives.
Previous Experience at IMS Consulting Group
Prior to her current role, Suzette Tenefrancia worked as an Engagement Manager for IMS Consulting Group from 2008 to 2013. Based in Singapore, she was responsible for overseeing consulting projects across various sectors. Her role involved managing client relationships and ensuring the successful delivery of consulting services in the Asia Pacific region. This experience provided her with insights into the challenges and opportunities faced by organizations in different industries.
Background in Consulting and Change Management
Suzette Tenefrancia has a robust background in consulting and change management. She began her career at PricewaterhouseCoopers in the Philippines as a Consultant from 1998 to 2001. She then moved to IBM Business Consulting Services, where she worked as a Senior Consultant in Hong Kong and China from 2002 to 2006. Following that, she served as a Management of Change Specialist at Hewlett-Packard from 2006 to 2008. Her extensive experience spans various industries, including pharmaceuticals, utilities, retail, consumer products, commercial airlines, public sector, and telecommunications.
Education and Academic Background
Suzette Tenefrancia studied at Ateneo de Manila University, where she earned a Bachelor of Science degree in Management Engineering from 1992 to 1996. This educational foundation equipped her with the analytical and managerial skills necessary for her subsequent roles in consulting and human resources. Her academic background has been instrumental in her ability to navigate complex organizational challenges and drive effective change initiatives.
Global Work Experience
Suzette Tenefrancia has extensive global work experience, having conducted projects in Asia Pacific, Europe, and the USA. This international exposure has allowed her to develop a deep understanding of diverse business cultures and practices. Her ability to manage transformation and change management projects across various regions has contributed to her effectiveness in leading HR initiatives at HSBC.