Thanabalan Ragubady
About Thanabalan Ragubady
Thanabalan Ragubady serves as the Vice President of Risk Operations at HSBC, where he focuses on implementing change management strategies. With extensive experience in risk operations and a strong educational background, he has developed expertise in financial crime compliance and customer due diligence.
Current Role in Risk Operations
Thanabalan Ragubady serves as Vice President of Risk Operations at HSBC, a position he has held since 2020. He is based in Cyberjaya, Selangor, Malaysia. In this role, he focuses on implementing change management strategies within risk operations. His expertise lies in managing risk operations, particularly in the area of financial crime compliance.
Previous Experience at HSBC
Thanabalan Ragubady has extensive experience at HSBC, having worked in various roles since 2007. He started as a Customer Service Executive in HBEU Payments Operations from 2007 to 2011. He then progressed to Assistant Manager in Custody & Cash Settlements from 2011 to 2014, followed by Manager in ASP Payments Operations from 2014 to 2017. He served as Assistant Vice President in Sanctions Operations from 2017 to 2020 before his current role.
Education and Expertise
Thanabalan Ragubady holds a Master of Business Administration (MBA) from Anglia Ruskin University, where he studied Business, Management, Marketing, and Related Support Services from 2016 to 2018. He also completed a Certificate in MIT's Approach to Design Thinking at the EMERITUS Institute of Management from 2018 to 2019, focusing on Innovation of Products and Services. His expertise includes Customer Due Diligence (CDD) and Know Your Customer (KYC) management.
Background in Change Management
Thanabalan Ragubady is passionate about implementing change management strategies within risk operations. His background in various operational roles at HSBC has equipped him with the necessary skills to drive change effectively in the context of risk management.