Thanh Luong
About Thanh Luong
Thanh Luong is an IT Support Specialist with over 12 years of experience at HSBC in London. Previously, he worked as an IT Hardware and Deskside Engineer at PwC in New York and as an IT Procurement Administrator at BT in London.
Work at HSBC
Thanh Luong has been employed at HSBC since 2012, serving as an IT Support Specialist. In this role, he is responsible for providing technical support and ensuring the smooth operation of IT systems within the organization. His tenure at HSBC spans over 12 years, during which he has developed expertise in troubleshooting and resolving IT issues in a dynamic banking environment located in London, Greater London, United Kingdom.
Previous Experience at PwC
Before joining HSBC, Thanh Luong worked at PwC as an IT Hardware and Deskside Engineer from 2007 to 2012. His role involved managing hardware installations and providing deskside support to ensure optimal performance of IT equipment. This position was based in New York, New York, United States, where he contributed to maintaining the technological infrastructure of the firm for five years.
Early Career at BT
Thanh Luong began his career at BT, where he worked as an IT Procurement Administrator from 2006 to 2007. In this role, he was involved in the procurement processes related to IT resources. His work took place in London, Greater London, United Kingdom, and lasted for one year, laying the foundation for his subsequent roles in IT support and engineering.
Professional Background
Thanh Luong has a solid background in IT support and engineering, with over 18 years of experience in the field. His career trajectory includes significant roles at major organizations such as HSBC, PwC, and BT. This diverse experience has equipped him with a comprehensive understanding of IT systems and support processes across different sectors and locations.